|How to Search for Articles in the Help Center
Searching for articles in the Student & Family Help Center allows you to find your own solutions.
1) In the Search field of the Help Center, enter a key word regarding your issue. For example, if you want to find instructions for how to clear your cache and cookies, you can simply type in "cookies".
2) From your search, choose the article that best addresses your issue. You can choose from multiple articles if the first one does not solve the problem.