| How to Sign In to the Student & Family Help Center |
Creating your account or signing in to this Student & Family Help Center allows you to do the following.
1. Check the status of requests that you have submitted.
2. Read the responses from the Student Tech Support Team.
3. Reply directly to the response.
4. Keep the response for future reference.
5. Expedite your request.
Please choose from the instructions below for Student Login or Learning Coach Login.
Student Login - click here to watch a video
Choose the Student & Family Help Center from the Champion Portal page, as shown below.
Choose Sign in from the upper right corner.
As a GCA student you must always use the Sign in with Google option and choose your GCA school email address. Please do not use the Sign up option or enter your email with a password. That use is limited to parents and Learning Coaches.
Parent and Learning Coach Login
In the email signature line of every staff member at GCA, you can find the link to the Student & Family Help Center, as shown below.
Choose Sign in from the upper right corner.
If you are a Learning Coach or Legal Guardian, use the option Sign up in the lower-left corner of the pop-out.
4) Type your full name and the email address you have listed in Infinite Campus and your Canvas Observer account.
5) A confirmation pop-up box will appear, alerting you to an email sent to your inbox. Please check your junk/spam folder if you do not see the email in a few minutes.
6) Find the Welcome email from the Student & Family Help Center in your email inbox. Click on the link in the email to create the password for your new account.
**Please note! If your student submits a request, our team will add your email to their request, automatically sending this welcome email to you. Please use it to create your own password in the Student & Family Help Center.**
7) Create a password of your own choosing, following the password requirements. Please keep your password in a safe and memorable place.
Congratulations! You have now created your account in the GCA Student & Family Help Center!