Troubleshooting the New Enrollment Application |
The GCA Infinite Campus applications work best on a laptop or desktop in the Chrome browser.
Helpful tips navigating the enrollment application
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If the link is prompting you to log into Infinite Campus with a username and password
- You may see the screen shown below. You will not log in here.
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- On your smartphone, uninstall the Infinite Campus app from your phone and use the link in a Chrome browser on your smartphone instead.
- On a computer or in the Chrome browser of your smartphone, clear cache and cookies on your device
- Open the Chrome Browser (or install it if you do not have it on your device)
- Copy the application link from your email and paste it in the Chrome browser
- Continue to your application
- If you are receiving the error message shown below, it means Infinite Campus is having a technical issue that is District Wide. You will have to try again at a later time.
- If you are receiving the error message shown below, you will need to clear the cache of your Chrome browser, copy the application link from your email and paste it in the Chrome browser. Continue to your application.
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If the link is asking you for an activation key
- On your smartphone, uninstall the Infinite Campus app from your phone and use the link in a Chrome browser on your smartphone instead.
- On a computer or in the Chrome browser of your smartphone, clear cache and cookies on your device
- Open the Chrome Browser (or install it if you do not have it on your device)
- Copy the application link from your email and paste it in the Chrome browser
- Continue to your application
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If you never received the application link after registering for the online application
- Ensure that emails from @georgiacyber.org filter to your inbox or important folders by creating a filter for all @georgiacyber.org
- Ensure you are searching in the correct email inbox that you provided during the registration process.
- Search your inbox, spam and deleted folders for your application number
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After completing all the steps above, call or email enrollment explaining that you wish to have your application link resent.
- Enrollment Department Phone: 470-400-7887 M-Th 9am-4pm F 9am-1pm
- Enrollment Department Email: enrollment@georgiacyber.org
Helpful articles: Adding GCA Emails to your Safe Senders List and Clearing Cache in the Chrome Browser.